Casino Host Player Development
Posted By admin On 20/03/22San Manuel Casino Hosts. Every guest contact is an opportunity and our Player Development team strives to turn each of those opportunities into an unforgettable experience to show new and returning guests what All Thrill® is truly about. Our team proactively seeks out our guests to foster a deep, respectful relationship and make sure their needs are met. You have finally found articles about Casino Player Development! Become a Host if your dream is to work in Player Development. Host Articles if you are a Casino Host or Player Development Executive. Management Articles if you are Director of PD, or VP of. The Player Development Casino Host will be responsible for maintaining relationships with V.I.P. The Player Development Casino Host is responsible for customer Estimated: $16,000.
JOLIENE NORIEGA, PLAYER DEVELOPMENT MANAGER
Joliene is a Tulalip Tribes member that has worked in the casino industry for more than 25 years. She was a casino host for five years before being promoted as Player Development Manager in 2013. She and her husband have raised five amazing children. Joliene loves spending time with her family, attending concerts and traveling to warm, exotic places.
HANH HO TRUONG, SENIOR CASINO HOST
Vip Casino Host
Hanh has been with Tulalip Resort Casino since 1997 and a casino host for 13 years. Both of her wonderful daughters are working towards a degree in the medical field. In her free time she likes to cook, watch movies, and play Baccarat. She is fluent in Vietnamese.
ESTELLA MOY, SENIOR CASINO HOST
Estella has been working in the casino industry for more than 20 years and as a casino host for 13 years. She’s also fluent in Mandarin Chinese. Estella’s dedication and excellent guest service is a valuable asset at Tulalip. In her free time she likes to volunteer at church, travel and play poker.
JUAN RAMIREZ, SENIOR CASINO HOST
Juan has been with Tulalip more than 11 years and has 20 years of experience in the customer service/guest service industries. With his fun personality, knowledge of the gaming industry and background in customer service, he was an obvious choice to become a casino host. His biggest accomplishment is raising his grandson since birth and watching him grow into a respectful, responsible and well-rounded young man. During his free time, Juan enjoys cooking, boating, fishing and traveling.
CRAIG GRENIER-MOSES, SENIOR CASINO HOST
Craig has been in the casino industry 20+ years and has worked at several large casino properties throughout the country. He loves getting to know his guests and is committed to exceeding each player’s expectations. He is a huge Seahawks fan and enjoys watching and attending games. He also loves to travel and watch movies - preferably Star Wars. Craig is a Tulalip Tribes member.
AUTUMN GOBIN, SENIOR CASINO HOST
Autumn has worked in the casino industry for more than 21 years. When not at Tulalip, Autumn enjoys spending time with her family and traveling - Hawaii and Las Vegas are some of her favorite places to visit. Autumn is a Tulalip Tribes member.
KAYLE MCKENZIE, CASINO HOST
Kayle has been employed with Tulalip since 2010. She recently purchased a newly built duplex on a two acre Christmas Tree Farm with her father. In her free time she enjoys spending time with family, biking and dining.
SUNNY MOYER, SENIOR CASINO HOST
Sunny has worked for Tulalip Resort Casino for more than 11 years. In her spare time she is working towards her Master’s degree in sociology and enjoys spending time with her three nieces, Shelby, Salene and Lura. She also loves the water and mission work.
PRESTON KELSEY, SENIOR CASINO HOST
Preston has worked for Tulalip for three years and says his biggest asset is his down-to-earth attitude. He enjoys spending time with his son, Maverick, and is a car enthusiast, including powder coating car parts.
Struggling to find new ways to improve your casino player development? We’ve all been there, sitting in front of your computer or a meeting trying to come up with that next big idea that will give you the push you need for player development. More often than not, the solution boils down to bringing more players and guests through your door. After all, increasing the amount of players that visit your casino or the amount they play is paramount.
However, for your player development to be successful, you must deliver excellent guest service and make business decisions that will return a Profit refers to a financial gain, which is calculated by subtracting one's expenses for a time period from revenue earned. Profit is different from revenue in that revenue is the gross amount of a financial gain and revenue does not include expenses.'>profit for the casino. So, in today’s article, we at Profit Builder HD have put on our thinking caps and come up with a few event ideas that are a surefire way to turn a profit and give your player development program the boost it needs.
Casino Player Development Event Ideas
Competition
Who doesn’t love to earn points? This type of event is perfect for those big spenders and VIP players who aren’t interested in comps as much as they are just playing the games. You can begin this player development event by selecting an active group of players and a timeframe when you want to increase play. Once the players and time are decided on, reach out to your players through whatever channels you use, such as social media, SMS stands for “Short Message Service.” A SMS message contains 160 characters and is used to send small amounts of information between two or more individuals. SMS messaging is an effective method for companies to reach their clients on a personal one-on-one basis. Messages can be adapted to a specific individual and will resonate the message as long as the receiver keeps it on their phone.'>SMS messaging, direct mail, etc and invite them to participate. Whichever player earns the most points during the event wins.
The benefits of this event are that it can drive a good amount of revenue from your players, and it’s easy and inexpensive to set up. However, this competition does rely heavily on an up-to-date player database to ensure you’ve selected the right players to participate.
Face to Face Prize Giveaway
Unlike the classic prize giveaway based on points, a face to face prize giveaway is an excellent option for casino hosts or development executives looking to meet their players, build relationships and create an unforgettable experience. Start this event by choosing a timeframe and then reaching out to your players. Let them know that if they find you on the Gaming is a term used in casinos to represent the many forms that a person can participate in. Any guest of the casino or resort that is of legal age may participate in either table games, machines, or in some cases, against other guests of the casinos. Analytics are kept on the performances of the gaming to help create a balance of the different styles of play.'>gaming floor during the event, they’ll get to choose an envelope containing a prize. Any prize could work for this event, such as comps, point bonuses, etc. Just make sure you plan out the prize pool in advance.
Casino Host Player Development Manager
Prize Giveaway Variations
In addition to the face to face prize giveaway, there are a ton of other ways to give stuff away to get players into your casino. For example, you could host a cocktail party, dinner or any other gathering where players have the opportunity to pick a prize. You could even generate buzz with a mini game show in the style of “Deal or No Deal” or “The Price is Right.” The possibilities are endless, use your imagination!
As you can see, events can be an excellent way to boost your casino’s player development program, and once your players have experienced them, all other casinos will fail in comparison. If you want to find out more information about how you can improve player development or casino marketing, contact Profit Builder HD online at http://www.profitbuilderhd.com or by phone at (303) 835-8354. Our casino marketing team brings actual gaming and casino operations experience that is valuable in any market.